At Blutee, we aim to provide premium quality Shirts, Hoodies, and T-Shirts and a smooth shopping experience. If you are not completely satisfied with your purchase, please review our return and refund policy below.

1. Eligibility for Returns

You may request a return or exchange if:

• The product is damaged, defective, or incorrect

• The size received is incorrect

• The product is unused, unwashed, and in original condition

• All original tags, packaging, and labels are intact

📌 Return requests must be raised within 7 days of delivery.

2. Non-Returnable Items

The following items are not eligible for return or refund:

• Products showing signs of use or damage by the customer

• Washed or altered items

• Products without original tags or packaging

• Items purchased during clearance or sale (unless damaged)

3. Return Process

To initiate a return:

1. Email us at support@blutee.in

2. Mention your Order ID, reason for return, and product images (if applicable)

3. Our support team will review and guide you through the next steps

🚚 Return pickup availability depends on your location.

4. Exchange Policy

• Size exchanges are allowed subject to stock availability

• If the requested size is unavailable, you may choose an alternative product or request a refund

• Exchange requests must be made within 7 days of delivery

5. Refund Policy

• Refunds are initiated only after the returned product passes quality inspection

• Approved refunds will be processed within 5–7 business days

• Refunds are credited to the original payment method

💳 For COD orders, refunds will be processed via bank transfer or UPI

6. Shipping Charges

• Original shipping charges are non-refundable

• Return shipping may be chargeable if the return is not due to our error

7. Cancellation Policy

• Orders can be cancelled before dispatch only

• Once the order is shipped, cancellation is not possible

• Refunds for cancelled orders will be processed within 3–5 business days

8. Damaged or Incorrect Products

If you receive a damaged or wrong item:

• Contact us within 48 hours of delivery

• Share clear images or videos of the product and packaging

• We will arrange a replacement or refund at no extra cost

9. Color & Fit Disclaimer

• Slight color variation may occur due to screen settings

• Fit may vary based on body type and personal preference

• Please refer to the size chart before placing an order

10. Contact Us

For return, exchange, or refund related queries:

📧 Email: support@blutee.in
🌐 Website: https://blutee.in